During December/January holiday period, our warehouse and servicing are closed. Our online store and email support still operate at limited capacity during this period. 

Our Store will be closed and have limited email support (Replies within 48 hours compare to same day) (no phone support) during the week from 21st December 2024 - 2nd January 2025. Order place between 20th Dec 2024-1st Jan 2025 these period will be shipped out by the 6-7th January 2025. We are back to normal operations on the 3th January 2025.

Any order placed after will be shipped by 21th December 2024 based off order urgency**.

If you require parts or filaments before Christmas/New Years, please ensure you place your order before below courier cut off dates to ensure in stock items are shipped out. If you have delivery time-frame, please contact our support with delivery post code and we offer delivery carrier recommendation.

Please lodge a ticket for all inquiry, phone lines will be redirect to voice mail, we will action voice mail once we are back in the office on 3th January 2023. 

https://support.dremc.com.au/support/tickets/new

Thank you for being a valued customer and for all your support in 2024. From all the small team at DREMC would like to wish all our customers a very Merry Christmas and best for the new year!

 

Christmas lodgement dates

(NSW/ACT/VIC/QLD/SA/TAS) (Metro Area)

  • AusPost Parcel Post:  20th December (1pm AEST)*
  • AusPost Express Post:  20th December (1pm AEST)*
  • Courier Please: 11th Dec 2024
WA/NT (Metro Area)
  • AusPost Parcel Post:  17th December (1pm AEST)*
  • AusPost Express Post: 20th December (1pm AEST)*
  • Courier Please: 8th Dec 2024

 

More Info: https://auspost.com.au/business/shipping/christmas-lodgement-dates

Courier Please 9 Dec 2024*: https://www.couriersplease.com.au/Media/2024_Christmas_Cutoffs_A4_PREVIEW_1_03_207f59650a.pdf

Aramex Wed 11 Dec 2024*:https://www.aramex.com.au/media/2090/aramex-xmas-cut-offs-2024-bri.pdf

*Please allow extra 1-5 days for rural area.

 

As we head into the new year, we are is committed to continued consistent supplies for your 3D printers needs. As always you can contact us if you have inquiry or concerns, we are here to help you journey into 3D Printing. 

2024 ReCap

Some new product launches and store updates:

  • Turtle Box (Q1)
  • Creality K2 Plus 3D Printer Spares Parts (Q1)
  • Creality CFS & CFS Spares Parts (Q1)

**AusPost Express and DHL/Fedex order will be priorities, AusPost Standard and other Courier like Courier Please/Aramex will be dispatched by 3rd January 2025.

 

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