Free shipping might sound like a great deal, but many people don’t realise the hidden implications behind it. The reality is, someone has to cover that cost—whether it’s you, the seller, or spread across all customers. We display transparent shipping rates via multiple carrier and services to allow you pick and choose based on your delivery preference, so you're never surprised by courier your item is arriving by.
In 2022 FY alone, DREMC customers paid enough in shipping fees to hire at least two full-time workers at minimum wage. For a small business or a small team operation, absorbing these shipping costs is simply not feasible or sustainable.
Big companies or new smaller companies that offer "free shipping" often build those costs into the prices of their products or rely on massive volume to offset the expense. They might even lose money on many items just to gain market share. But for small businesses, this approach isn’t sustainable.